How to Order from Win Health

Step by Step Guide to Buying from Win Health

If you are an NHS Buyer or any other NHS Health Professional wishing to purchase from us, please refer to the page entitled ‘NHS’ for detailed information on NHS purchasing from Win Health Ltd.    

Contacting Win Health is easy and convenient and you can do this by using the Contact Us Form available on the site.  

We endeavour to make purchasing from us - Win Health Ltd - as easy as possible. Here you can visit Portfolio at a Glance, return to Win Health home page or visit Win Health Online Shop.  

To search for products on our website, go to the Search facility above on the right, type the product in and press 'Go'. The facility will provide live links to pages on which you will find the product.  

If you are entitled to purchase a product VAT free, you must complete VAT exemption declaration at the time of purchase - you can the VAT exemption declaration form in our Online Shop.

Purchases that you make from Win Health using any method - online, by phone, fax or letter - we always aim to deliver purchased goods to you in the shortest possible time.

Orders can be placed via the normal channels, such as online via our Online Shop, phone (01835 864866) or fax (01835 863238) or by letter to our address:

Win Health Ltd., Brockhirst, Oxnam Road, Jedburgh, TD8 6QN, Roxburghshire.

Our portfolio is grouped in Health Sections listed below:

Elderly Care Products

Continence Care

Muscle Assessment and Rehabilitation

Pelvic Floor Health

Pain Relief

Laser Therapy

Blood Pressure and Heart

Respiratory Aids

Health and Comfort

Detox

Beauty and Fitness

Hygiene Products

Skincare

Therapy Equipment

We accept all major credit cards, debit cards, cheques and postal orders.

The link  will take you to our secure Online Shop, where you can purchase products online or browse our Online Shop.

If you are looking for a specific product, the integral search in our Online Shop can help you locate it. Alternatively, browse through the Online Shop or look through the navigation tree (site map) that appears on the left hand side of the Online Shop window.

Our product prices are given in GBP (£) and you can also see their estimated cost in USD ($).

You can view the cost of shipping by using the Online Shopping Cart in the following way:

Choose a product or products you wish to purchase. Place chosen goods in the cart and follow the purchasing process by clicking on ‘Next’. Declare the country to which you wish the goods to be shipped to and click ‘next’. In the next window, the cart will show the shipping cost of the chosen goods to the destination country. For deliveries in the UK, shipping cost is at the maximum of £7.05 inclusive of VAT. Shipping costs to other countries vary.

Please note that if you live outside the UK and/or the EU, the VAT (Value Added Tax) will be DEDUCTED from your final total price AUTOMATICALLY by the Shopping Cart at the end of the purchasing process. All purchases made from countries outside the EU (European Union) are VAT Free!

If you live in the UK or within EU, you can purchase some type of goods VAT Free. Products that are VAT exempt are shown in the Online Shop as VAT Free. You can purchase these products VAT Free by choosing VAT Free option. You must complete and submit online at the time of purchase the VAT Declaration Form available in our Online Shop.

You may qualify for VAT exemption, if you suffer from disability or have a relevant chronic illness. VAT exemption declaration can be completed online using VAT Declaration Form that is in our Online Shop.   

Our shopping cart calculates all costs. The total price shown to you prior to completion of your purchase includes the cost of goods and the shipping costs.

Our Online Shop uses secure services of the HSBC, WorldPay and PayPal. You choose and select your preferred Payment Provider and the Shopping Cart will take you directly to your selected Payment Providers Site to complete the purchase.

Our Online Shop is secure and the online payments are handled directly by HSBC, WorldPay and the PayPal. You choose your preferred provider. HSBC and WorldPay accept most major credit and debit cards. Alternatively, you can use your PayPal account to finalise and settle your purchase.

Our website and Online Shop are endorsed by the Safebuy, Trusted Web Traders and ISIS and IDIS (Internet Shopping is Safe and Internet Delivery is Safe).  You can verify these accreditations by clicking on the relevant logos above. 

Contacting Win Health Ltd. is easy and you can do this by using the Contact Us form that is accessible from all pages of this website. 

To receive our Newsletter - please register to receive Win Health Newsletter.   

Use Customer Feedback form to share with us your views on our services and products.

Visit Portfolio at a Glance, return to Win Health home page or visit Win Health Online Shop.  

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